Sales

Outside Sales Professional

We are looking to hire an aggressive Outside Sales Professional with a proven track record as a closer. The new outside sales representative will be working within our Glen Ellyn, IL facility and will have opportunities to earn a base salary and healthy commission. Software sales experience is a plus, but not required.

Energetic, hungry and solid work ethic are most important!

Responsibilities

• Identify prospects through cold calling and emailing
• Qualify prospects
• Conduct demos and discovery calls
• Close deals
• Define Up-sell opportunities within existing customer base

What We Are Offering

• Competitive base salary plus commission on closed deals
• Vacation Pay and Medical & Dental coverage

Requirements

• 2+ years of Business to Business sales experience (No retail or consumer sales)
• Strong work history - Bachelors degree preferred

Send your resume and cover letter to careers@thanxmedia.com with reference code 305 in the subject.

Professional Services

Solutions Consultant - eCommerce / Big Data

We are looking for people who thrive on technical and business challenges and are excited to work on a variety of projects and clients as part of the Professional Services team. Our solutions focus on gathering, managing, and accessing content across eCommerce retailers and online media companies.

Mission

The mission for the Solutions Consultant is part of the team that implements a client's technology initiatives. An effective Solutions Consultant executes the architecture, analysis, and design provided by our Solutions Architect. The Solutions Consultant is key in completing development tasks for a successful client launch.

Responsibilities

• Development tasks center around helping clients unlock the potential of their content.
• Customer Experience projects involve the following tasks: configuring a site search platform, working with client data feeds, and performing User Interface integrations. Various technologies such as Java, .NET, and PHP are utilized throughout the project.
• Content Intelligence projects involve configuring a state-of-the-art ETL (Extract, Transform, and Load) platform, handling Big Data, and providing valuable information for clients.
• Solutions Consultants also help improve our solutions to streamline future implementation projects.

Desired Outcomes

• Implement customer experience and site search solutions based on technical design
• Implement content gathering projects based on defined use cases
• Assist existing solution assessments
• Identify supporting technology and integration methods
• Assist User Experience teams to best use our solutions during a project
• Independently interact with technical team in client organizations
• Collaborate with other implementation team members to complete projects on time

Aptitude/Background

• 1+ years in web application architecture and package software
• Strong experience with front end technologies (.NET, Java, PHP, HTML, CSS, Javascript)
• Experience with databases and Structured Query Language (SQL)
• Experience with multiple full lifecycle software development processes, approaches, and methods
• Bachelor's degree
• Bonus: Microsoft .NET Framework Experience
• Bonus: Worked on implementation projects for Fortune 500 clients
• Bonus: Experience with eCommerce platforms, site search technologies, and/or ETL tools

Travel

• None

This is a full-time position based out of our River North (Chicago) or Western Suburb (Glen Ellyn) office.

Send your resume and cover letter to pscareers@thanxmedia.com with reference code 623 in the subject.

Solutions Architect - eCommerce / Online Media

We are looking for people who thrive on technical and business challenges and are excited to work on a variety of projects and clients as part of the Professional Services team. Our solutions focus on gathering, managing, and accessing content across ecommerce retailers and online media companies.

Mission

The mission for the Solutions Architect is to participate in the overall strategy of a client's technology initiatives. An effective Solutions Architect drives the architecture, analysis, design, and implementation of our solutions. The Solutions Architect will also be involved in new business development through helping develop proposals and presenting potential solutions.

Responsibilities

Solutions Architects are the technical leads for implementations across our offered solutions. A Solutions Architect will be responsible for scoping out services implementations with our Practice Manager. After helping with a discovery workshop, the Solutions Architect will design and implement technical solutions based on customer requirements. Key deliverables are technical specifications and hardware sizing documents. Throughout the project, the Solutions Architect provides direction to the rest of the implementation team. To assist with development efforts, the Solutions Architect acts as an escalation point to the technical team.

Desired Outcomes

• Lead site search implementations and provide effective technical design
• Provide knowledge during existing solution assessments (e.g. Endeca)
• Recommend supporting technology and integration methods (e.g. PCM, PIM, CMS)
• Demonstrate value of the solutions throughout client interaction
• Assist User Experience teams to best use the solutions during early project phases
• Independently interact at the director-level and above in client organizations
• Work with the Project Manager in establishing team goals, objectives, and budget

Aptitude/Background

• 4+ years in web application architecture and package software
• Has led multiple project teams for Fortune 500 clients
• Strong development background in technologies such Java or .NET
• Experience with databases and Structured Query Language (SQL)
• Experience with multiple full lifecycle software development processes, approaches, and methods
• Bachelor's degree
• Bonus: Experience with eCommerce platforms, the Endeca platform, and/or ETL tools

Travel

• Minimal (Our goal is to keep you home as much as possible!)

This is a full-time position based out of our River North (Chicago) or Western Suburb (Glen Ellyn) office.

Send your resume and cover letter to pscareers@thanxmedia.com with reference code 929 in the subject.

Support Engineer

We are looking for people who thrive on technical and business challenges and are excited to work on a variety of projects and clients as part of their Support team.

Mission:

The mission for the Support Engineer is to help existing customers accomplish their goals with the highest level of courtesy possible. An effective Support Engineer will have a customer first mentality and a persistent desire to help our customers succeed, an ability to communicate with customers in a clear and concise manner, a desire to learn, and a passion for solving problems.

Description/Qualifications:

Support Engineers are the technical point of contact for Thanx Media's customer base. A Support Engineer will be responsible for the initial assessment and analysis of Support ticket requests, retrieving additional detailed information to help troubleshoot, and resolving basic requests in a short period of time. A Support Engineer will be able to communicate with customers clearly and concisely over the phone and over electronic communications. This individual will have a demonstrated Customer focused track record. A Support Engineer will be able to handle multiple ticket requests throughout the day and the week - handling new requests as they arrive, and bringing other ticket requests to resolution. A Support Engineer will be able to effectively distinguish when to escalate ticket requests to senior members of the team, and enable the rapid resolution of ticket requests through detailed analysis and information gathering. This Customer focused individual will display persistence in working with senior team members to ensure that escalated tickets are resolved within a reasonable amount of time, and that customers are regularly informed of the status of their requests.

Aptitude/Background:

• Bachelor's degree in Computer Science or related area
• Familiarity with web-based front-ends using technologies such as HTML, CSS, and JavaScript
• Familiarity with web-based applications using technologies such as PHP, JSP, ASP.NET, or Perl
• Experience with databases and Structured Query Language (SQL)
• Bonus: Experience with eCommerce platforms, site search platforms, or ETL technologies

Desired Achievements/Outcomes:

• All ticket requests handled with the appropriate urgency, priority and communication frequency according to the proper Thanx Media guidelines and service level agreements
• Less than 25 open ticket requests at the end of a given week
• 90% or higher customer satisfaction on rated ticket requests
• No customer initiated escalations due to poor or limited communication on outstanding ticket requests

This is a full-time position based out of our River North (Chicago) or Western Suburb (Glen Ellyn) office.

Send your resume and cover letter to pscareers@thanxmedia.com with reference code 232 in the subject.

Junior Data Developer

We are looking for people who thrive on technical and business challenges and are excited to work on a variety of projects and clients as part of the Blosm services team. Our Blosm product automates the way humans do research and tackles the challenges of Big Data.

Mission

The mission for the Junior Data Developer is to be a part of the team that implements a client's technology initiatives using Blosm. An effective Junior Data Developer executes the approach and design provided by our Big Data Consultants. The Junior Data Developer is key in completing development tasks for a successful client project.

Responsibilities

• Develop Blosm recipes to extract, load, and transform various sources such as websites, web services, and data feeds
• Assist with Blosm configuration to aggregate, map, and analyze data
• Help improve our Blosm product to advance the feature set

Desired Outcomes

• Complete content gathering tasks based on defined use cases
• Independently interact with technical team in client organizations
• Collaborate with other implementation team members to complete projects on time

Aptitude/Background

• Familiar with web page structures (HTML)
• Experience with databases, XML, and/or data feeds
• Bachelor's degree
• Bonus: Experience with specific ETL tools

Travel

• None

This is a full-time position based out of our Glen Ellyn (West Suburbs) offices with health, dental, and commuter benefits.

Send your resume and cover letter to pscareers@thanxmedia.com with reference code 988 in the subject.